Privacy Policy

1. Introduction

Welcome to Extrokids (“we,” “our,” or “us”). We are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website, mobile applications, and other related services (collectively referred to as the “Services”).
By accessing or using our Services, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not use our Services.

2. Information We Collect

a. Personal Information: We may collect personal information that you provide to us when you create an account, place an order, subscribe to our newsletter, participate in surveys or promotions, or interact with our customer support. Personal information may include your name, email address, phone number, shipping address, and payment details.
b. Automatically Collected Information: When you use our Services, we may automatically collect certain information, including your IP address, browser type, operating system, device information, and website activity through cookies and similar technologies.

3. How We Use Your Information

a. Provide and Improve Services: We use your information to process orders, facilitate payments, and deliver products. Additionally, we use it to enhance and improve our Services, personalize your experience, and optimize website functionality.
b. Communication: We may use your email address or phone number to send order updates, promotional materials, and other relevant communications. You can opt-out of marketing communications at any time.
c. Customer Support: Our customer support team may use your information to assist with inquiries, resolve issues, and provide support.

4. Information Sharing

a. Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Services, processing payments, or delivering products.
b. Legal Compliance: We may share your information to comply with legal obligations, respond to government requests, enforce our policies, or protect our rights, privacy, safety, or property.
c. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

6. Your Choices

a. Account Information: You may review and update your account information by logging into your account settings.
b. Cookies: You can adjust your browser settings to refuse or delete cookies. However, some features of our Services may not function properly without cookies.
c. Marketing Communications: You can opt-out of receiving marketing communications by following the unsubscribe instructions in the email or contacting our customer support.

7. Children’s Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided personal information to us, please contact us, and we will promptly remove such information.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a prominent notice on our website or through other communication channels.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through website chat support .
By using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Extrokids Online Store .