Wholesale Terms for Extrokids Ecommerce Store:
1. Minimum Order Value: The minimum order value for wholesale purchases is Rs.30,000
2. How to place order : Kindly submit request to view wholepricing via website chat – go to www.extrokids.com and signup/ register –and mail us on email@example.com, we are avialble on monday to saturday between 10 am to 5 pm and we will approve your login with in 24 working hours and you can find whole prices and place order on website only ,kindly include your gst details to get the gst invoice. You can also share gst details on chat support.
3. Shipping and Packing Charges: Shipping and packing charges will be calculated separately based on the order size, weight, and destination. These charges will be added to the final invoice.
4. Shipping Options:
• Orders will be dispatched using VRL Transport by default.
• Customers also have the option to arrange their own shipping and pickup. If choosing this option, the customer must provide relevant details and coordinate with our team for order pickup.
5. International orders : we also take international orders , our customer support team will help you process the order once after order is placed.
6. Returns and Replacements:
• Returns and replacements will only be accepted in the case of a wrong item being sent. Customers must notify us within [specified time frame, 2 days] of receiving the order if a wrong item has been sent. Provide video or pics .
• We will provide a return shipping label for the incorrect item to be sent back to us.
• Upon receiving the returned item, we will verify the issue and process the replacement if necessary.
7. Order Processing Time:
• Orders will be processed and dispatched within [specified processing time, e.g., 2-3 business days] after payment confirmation.
• Processing times may vary during peak seasons; customers will be informed in advance.
8. Payment Terms:
• Payment must be made in full before orders are processed.
• We accept orders that are placed only through website.
9. Damaged Items:
• Customers are advised to inspect their orders upon delivery. In case of any damaged items, photographic evidence must be provided within [specified time frame, e.g., 48 hours] of delivery.
• Damaged items will be replaced after verification.
10. Order Tracking:
• Order tracking details will be provided once the order is dispatched. Customers can monitor their shipments using the provided tracking information.
11. Customer Support:
• Our customer support team is available to assist with any inquiries or concerns related to wholesale orders. Reach out to [whatsapp 6385480064] for assistance.
• Orders once placed cannot be cancelled